FAQ

Our easy-to-understand approach helps you understand a complex subject in simple terms.

Frequently asked questions about RAF claims
Been involved in a car accident?

If you were injured in a motor vehicle accident, you may be entitled to claim from the Road Accident Fund (RAF). This applies whether you were a driver, passenger, pedestrian, or cyclist. Contact us to discuss your situation.

Did you sustain serious injuries or lose a loved one?

The RAF provides compensation for serious injuries and for dependants in fatal accidents. Claims may include medical costs, loss of income, and general damages for serious injury. We can help you understand what applies to your case.

Do you qualify for a claim against the Road Accident Fund?

Most people injured in road accidents on South African roads qualify, provided the accident was caused by another road user’s negligence. Each case is assessed on its own facts — do not assume you do not qualify without getting advice.

What can you claim for?

Depending on your circumstances, you may claim for medical and hospital expenses, future medical costs, past and future loss of earnings, general damages (for serious injury), funeral expenses, and loss of support for dependants.

How do I lodge a claim against the RAF?

You need to complete the correct RAF claim forms, gather supporting documents (such as the accident report, medical records, and proof of identity), and lodge your claim with the RAF.

How long do I have before my claim expires?

RAF Claims are subject to strict prescription periods. Email us as soon as possible for further assistance.

What exactly can I claim from the RAF?

Claims may cover medical expenses, loss of earnings, general damages for serious injury, and related costs. The specific heads of damage depend on whether the claim is for injury or death, and on the evidence supporting your case.

I don't have insurance — can I still claim?

Yes. The RAF is a separate fund and you do not need private vehicle insurance to claim. If you were injured due to another person’s negligence on the road, you may still have a valid RAF claim.

I didn't have a valid driver's licence when the accident happened — can I still claim?

Possibly. Not having a valid licence does not automatically bar your claim. The RAF will look at all the circumstances, including who was at fault. We can review your case and advise you honestly on your prospects.

Still have questions?

You are welcome to contact or email us for further assistance.